From the moment you walk in, we want you to feel at home!

WELCOME!  We love seeing new patients and we’re excited to talk about your family’s orthodontic care. We understand the importance of choosing an office that truly cares about the quality of service it provides. That’s why we go to great lengths to make sure that your experience with us is a pleasant one. Though we take our work very seriously, we pride ourselves on doing it in a fun way. We want you to enjoy coming to see us and to feel comfortable with the treatment you receive. We are always available to answer your questions and keep you updated on treatment progress.

WHAT OCCURS AT YOUR COMPLIMENTARY FIRST VISIT?

Get ready for an exciting adventure in the world of orthodontics! From the time you arrive at Dr. Logan’s office for this hour-long appointment, you will realize that CARING is the key word for the day. At our office we pride ourselves on educating our patients each step of the way, and you will leave our office with a full understanding of the amazing possibilities available in this field of dentistry. First, Dr. Logan talks with the patient and parent to find out what the patient feels the problem is and what their treatment goals are. Then Dr. Logan examines the patient’s mouth and makes various diagnostic observations and measurements. From this, he determines treatment perspectives. Dr. Logan then discusses his treatment goals with the patient. The initial visit determines if there is an orthodontic problem, afterwards the patient may be told that treatment is not necessary and should be postponed. If treatment is advisable then we make a mold of the teeth. An appointment is then scheduled at a specialized orthodontic x-ray laboratory for state-of-the-art orthodontic x-rays and photographs. After records are interpreted Dr. Logan will then discuss with the patient and the family/ or adults, his findings and recommended treatment.

FEES

As well as the quality of care patients receive in our office this will also be discussed prior to initiating any treatment, thus, making the most of the valuable time you have set aside from your busy schedule to meet with us. Dr. Logan has set aside one hour for your exam with NO FEE for this initial consultation. So that we may continue offering this as a COURTESY visit, please contact the office at least 24 hours in advance should you need to reschedule. Although treatments can vary from several months to several years, the total cost will be explained before treatment begins. We offer competitive fees, different payment options (including a no-interest, monthly payment plan) designed to suit different budgets. Cost of treatment is based on the severity of the patient’s problem. If you determine that this is the quality of treatment that you want for you or your child, a payment plan can be developed to fit your personal budget.

PAYMENT OPTION

In an effort to keep orthodontic fees down while maintaining the highest level of professional care, we have established this financial policy:

• If payment is made in full at the onset of treatment, we offer a fee discount
• If you have insurance, we will offer a discount for payment of YOUR portion of the fee that will not be covered by insurance, if paid in one payment. 
• For your convenience, we accept payment by VISA, MasterCard, Discover, American Express and Care Credit.
• We offer monthly no-interest payments suited to your budget.
• We also offer a no down payment option.

INSURANCE

Insurance coverage will be confirmed upon arrival at the office to help you determine available benefits. Assignment of benefits to us is available in most instances, and we will bill your company as a courtesy to you. We will help in every way we can in filing your claim and handling insurance questions from our office on your behalf.

TREATMENT

Now that all of the diagnostic work has been done and a payment plan has been selected, treatment can begin. You will become a member of the HOME OF CHAMPIONSHIP SMILES! We welcome you to our team, and we want you to know that we are here to answer your questions and assist you. We want you to feel comfortable in the knowledge that you are receiving the best possible treatment.

APPOINTMENTS

The appointment when you get your initial appliances (braces, expanders, etc.) usually takes 60 to 90 minutes. You will then see us at regular intervals 3 to 10 weeks apart for adjustments (which takes 20 to 90 minutes). We schedule longer appointments in the morning and shorter appointments after school. By doing this, we do not reserve an entire afternoon for one or two patients but rather accommodate as many families as possible for after-school appointments. We make every effort to be on time for our patients and ask that you extend the same courtesy to us. If you cannot keep an appointment, please notify us immediately. It can be difficult to reschedule since appointments are made weeks in advance.